Privacy Act 1988
Our practices align with Australian Privacy Principles, ensuring lawful collection, use, and disclosure of personal information.
bexalithe
Your privacy matters to us. Learn how we protect and handle your personal information.
At bexalithe, we believe transparency about data handling builds stronger relationships with our clients. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial forecasting services.
This policy was last updated in January 2025 and reflects our commitment to protecting your privacy in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles.
We collect information that helps us provide better financial forecasting services and educational resources. The types of information we gather include:
Your information helps us deliver personalised financial forecasting services and maintain high standards of client communication. We use collected data for several specific purposes:
Information is collected through direct interaction, website usage, or business communications with appropriate consent obtained.
Data is analysed and used to provide requested services, with security measures applied throughout the process.
Information is securely stored in Australian-based systems with regular backups and access controls.
Data is retained according to business needs and legal requirements, with systematic deletion when no longer needed.
We maintain strict controls over information sharing and only disclose personal data in specific, limited circumstances:
We work with trusted third-party providers who assist with website hosting, email communications, and data analysis. These providers operate under strict confidentiality agreements and can only use your information to deliver services on our behalf.
We may disclose information when required by Australian law, court orders, or government regulations. This includes cooperation with law enforcement agencies when legally obligated.
In the unlikely event of a business sale or merger, personal information may be transferred as part of business assets, with the new owner bound by the same privacy protections.
We never sell personal information to third parties for marketing purposes or share client data with competitors or unauthorised organisations.
Under Australian privacy law, you have several important rights regarding your personal information:
You can request a copy of the personal information we hold about you, including details about how it's been used.
If you notice errors in your personal information, you can ask us to update or correct these details promptly.
You may request deletion of your personal information, subject to legal retention requirements and ongoing service needs.
You can ask us to restrict how we use your information while we address concerns or verify accuracy.
For activities requiring consent, you can withdraw permission at any time through our contact methods.
If you're concerned about how we handle your information, you can file a complaint with us or the Australian Privacy Commissioner.
To exercise these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days and work with you to address your requests appropriately.
Protecting your information is a priority that influences every aspect of our data handling processes. We implement multiple layers of security:
Encryption for data transmission and storage, secure server infrastructure, and regular security updates across all systems.
Limited access to personal information based on job requirements, with authentication systems and activity monitoring.
Secure facilities for equipment housing, restricted access to server areas, and environmental monitoring systems.
Regular privacy and security training for all team members, with clear procedures for handling sensitive information.
Established procedures for detecting, responding to, and reporting any security incidents or data breaches.
Ongoing security assessments, vulnerability testing, and compliance reviews to maintain protection standards.
Despite these measures, no system is completely immune to security risks. We continuously monitor and improve our security practices to protect against evolving threats.
We keep your personal information only as long as necessary for business purposes and legal requirements. Our retention approach balances service needs with privacy protection:
Information for current clients is maintained while services are being provided and for three years after the relationship ends, allowing for potential service resumption and regulatory compliance.
Contact details for newsletters and updates are kept until you unsubscribe or we determine the information is no longer current, typically reviewed annually.
Usage data and website interaction information is retained for 18 months to analyse trends and improve user experience, then automatically deleted.
Business financial information shared for analysis is deleted within 12 months unless you request extended retention for ongoing forecasting services.
When information reaches its retention limit, we securely delete or anonymise it using industry-standard methods that prevent recovery or reconstruction.
Our practices align with Australian Privacy Principles, ensuring lawful collection, use, and disclosure of personal information.
We maintain systems to detect and report eligible data breaches to the Privacy Commissioner and affected individuals as required.
Any international data transfers comply with Australian requirements, with appropriate safeguards and agreements in place.
We maintain detailed records of privacy practices and can demonstrate compliance with Australian privacy obligations.
While we primarily store data within Australia, some service providers may process information internationally. When this occurs:
You can request specific information about international transfers affecting your data by contacting our privacy team.
Our website uses cookies and similar technologies to improve functionality and understand usage patterns:
Required for basic website operation, including session management, security features, and form functionality. These cookies don't require consent as they're necessary for service delivery.
Help us understand how visitors use our website, which pages are most popular, and where improvements can be made. This data is aggregated and doesn't identify individual users.
Remember your choices about cookie preferences, language settings, and other customisation options to improve your experience on return visits.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Our services target business professionals and we don't knowingly collect information from children under 13. If we become aware that we've collected child information without proper consent, we'll delete it promptly and notify relevant parties as required by law.
Parents or guardians who believe we may have collected their child's information can contact us immediately for assistance with deletion requests.
We review and update this privacy policy regularly to reflect changes in our practices, services, or legal requirements. When significant updates occur:
Continued use of our services after policy updates indicates acceptance of the revised terms, though we encourage you to review changes and contact us with questions.
For privacy-related inquiries, data access requests, or concerns about information handling, please contact us:
Email: info@bexalithe.com
Phone: +61354431133
Mail: bexalithe Privacy Officer, Queanbeyan, 2620, New South Wales, Australia
We aim to respond to privacy inquiries within 5 business days and resolve requests within 30 days.